FAQ

 


1. **What countries do you ship to?**
- We ship worldwide to ensure everyone can enjoy our fashion.

2. **How long does shipping take?**
- Shipping typically takes 3-7 business days, depending on your location.

3. **What is your return policy?**
- We accept returns within 30 days of purchase. Items must be unworn and in original condition.

4. **How do I initiate a return?**
- To initiate a return, please contact our customer service team with your order details.

5. **Are there any shipping fees?**
- Shipping fees vary by location and will be calculated at checkout.

6. **Do you offer exchanges?**
- Yes, exchanges are available. Please contact us to arrange this.

7. **Where are your storage facilities located?**
- Our storage facilities are located in Europe, the USA, and Asia to ensure efficient shipping.

8. **What payment methods do you accept?**
- We accept major credit cards, PayPal, Stripe, Apple Pay and other secure payment options.

9. **How do I track my order?**
- Once your order is shipped, you will receive a tracking number via email.

10. **What should I do if my order is delayed?**
- If your order is delayed, please reach out to our customer service team for assistance. Don't forget Europe is at war. Send us a message here: loximinus@gmail.com

11. **Are your fabrics sustainably sourced?**
- Yes, we are committed to using high-quality, sustainably sourced fabrics.

12. **How should I care for my clothing?**
- Care instructions are provided on each garment’s label for optimal longevity.

13. **Do you offer size guides for your products?**
- Yes, size guides are available on each product page to help you find the perfect fit (S,M,L,XL).

14. **What should I do if I receive a damaged item?**
- If you receive a damaged item, please contact us immediately for a replacement or refund: loximinus@gmail.com.

15. **How often do you release new collections?**
- We release new collections seasonally, so check back often for the latest styles!